How to Report an Accident in Dubai: A Step-by-Step Guide

Report the accident to the police at 999 and request an ambulance if necessary. In Dubai, use the Dubai Police app to submit a quick accident report and capture scene photos.

Reporting an accident is an essential process that every driver should be familiar with, especially in Dubai, where traffic accidents are common. Knowing how to report an accident can help you avoid legal issues and ensure that you receive the necessary assistance. In this article, we will guide you through the process of reporting an accident in Dubai.

The first step in reporting an accident in Dubai is to ensure that everyone involved in the accident is safe. If there are any injuries, call for an ambulance immediately. Once you have ensured that everyone is safe, you should move your vehicle to a safe location, preferably off the road. This will help to prevent any further accidents and ensure that traffic flow is not disrupted.

After moving your vehicle to a safe location, you should call the police and report the accident. The police will arrive at the scene and assess the situation. They will then issue an accident report, which is essential for insurance purposes. It is important to note that in Dubai, it is mandatory to report any accident to the police, regardless of how minor it may seem. Failure to do so can result in legal issues and fines.

Note: Dubai Police Emergency Number 999

Reporting an Accident in Dubai

If you are involved in a traffic accident in Dubai, it is important to know how to report it to the authorities. Follow these steps to ensure a smooth and efficient reporting process.

Step 1: Ensure Safety

If you are involved in an accident in Dubai, the first thing you should do is ensure your safety and the safety of others involved. If anyone is injured, call an ambulance immediately by dialing 999. Move the vehicles involved to the side of the road if possible to avoid blocking traffic.

If the accident is minor and the vehicles involved are still drivable, move them to a safe location. If you are unable to move your vehicle, turn on your hazard lights to alert other drivers.

If the accident involves parked cars and the owners are not present, leave a note with your contact information and a brief explanation of what happened. Take photos of the damaged area and the vehicles involved, as well as the location of the accident.

In the event of a collision, it is important to exchange information with the other driver(s) involved. This includes the make and model of their vehicle, their license plate number, and their contact information. If the accident is a minor incident, you may choose to settle it privately with the other driver(s) involved. However, if the accident is a traffic accident, you must call the police to report it.

Remember, safety should always be your top priority in the event of an accident. Stay calm and alert, and take the necessary steps to ensure the safety of yourself and others involved.

Step 2: Call Dubai Police

If you have been involved in an accident in Dubai, the next step is to call Dubai Police. This is a crucial step, as the police will need to be informed of the accident and will need to investigate the scene to determine the cause of the accident.

To call Dubai Police, you can dial 999 from any phone. When you call, you will be connected to the police emergency services, and you will need to provide them with your location and the details of the accident. The operator will then dispatch a police officer to the scene of the accident.

If you are not able to call the police yourself, you can ask someone else to call on your behalf. You can also go to the nearest police station to report the accident. The police station will be able to provide you with assistance and will help you to file a report.

It is important to note that you should call the police as soon as possible after the accident. This will ensure that the police arrive at the scene of the accident quickly and that they are able to gather all the necessary information.

Once the police arrive at the scene of the accident, they will begin their investigation. They will take statements from all the parties involved in the accident and will gather evidence such as photographs and witness statements. They will also determine who was at fault for the accident.

In conclusion, calling Dubai Police is an essential step in reporting an accident in Dubai. Whether you call the emergency services or go to the nearest police station, the police will be able to provide you with assistance and will help you to file a report.

Step 3: Wait for the Police to Arrive

Once you have ensured the safety of everyone involved in the accident, the next step is to wait for the police to arrive. This is a crucial step in reporting the accident in Dubai, as the police report is required for insurance claims.

When you call the police, provide them with the location of the accident and any other relevant information, such as the number of vehicles involved and if there are any injuries. It is important to remain calm and cooperative with the police when they arrive.

While waiting for the police to arrive, it is a good idea to take photos of the accident scene and exchange contact and insurance information with the other drivers involved. This will help speed up the claims process later on.

Once the police arrive, they will assess the situation and take statements from all parties involved. They will also take photos and measurements of the accident scene. It is important to provide the police with accurate and honest information to ensure a fair and accurate police report.

After the police have completed their investigation, they will provide you with a copy of the police report. This report will be required when filing an insurance claim. It is important to review the report carefully and ensure that all information is accurate before leaving the scene of the accident.

Step 4: Report the Accident

After ensuring the safety of all involved parties and documenting the scene, it is crucial to report the accident to the authorities. Reporting an accident in Dubai is mandatory, and failure to do so can result in fines or legal repercussions. Here are the three options available to report an accident in Dubai:

Option 1: Dubai Police App

One of the easiest ways to report an accident in Dubai is through the Dubai Police App. The app is available for both iOS and Android devices and can be downloaded for free. After opening the app, click on the “Report Traffic Accident” option and follow the steps to provide all the necessary information. Once the report is submitted, you will receive a confirmation message with a reference number.

Option 2: Dubai Police Call Centre

If you prefer to report the accident via phone, you can contact the Dubai Police Call Centre at 999. A representative will guide you through the process and ask for all the necessary information. You will also receive a reference number for your report.

Option 3: Visit a Dubai Police Station

You can also report the accident by visiting any Dubai Police Station. Make sure to bring all the necessary documents, including your driving license, car registration, and insurance details. A police officer will assist you in filling out the required forms and provide you with a reference number.

It is important to note that reporting an accident in Dubai is required within 24 hours. Failure to do so can result in a fine or legal consequences. Additionally, it is recommended to report the accident to your insurance provider as soon as possible to start the claims process.

Option 1: Dubai Police App

Reporting an accident in Dubai has become easier than ever with the Dubai Police App. This app allows you to report minor traffic accidents without the need for a police officer to attend the scene. Here’s how to report an accident using the Dubai Police App:

1. Download the Dubai Police App from the App Store or Google Play Store.
2. Open the app and select the “Report Accident” option.
3. Fill in the details of the accident, including the location, damaged area, and pictures of the damage.
4. Provide your insurance details, car registration, and Emirates ID number.
5. Enter the licence number and mobile number of the other party involved in the accident.
6. If you’re not the liable party, provide the number plate of the liable party’s car.
7. Confirm the details and submit the report.

Once you’ve submitted the report, you will receive a Dubai Police accident report via email. This report can be used to file an insurance claim with your insurance provider.

It’s important to note that the Dubai Police App can only be used to report minor traffic accidents that do not involve any injuries. If anyone is injured in the accident, you must call the traffic police immediately.

Additionally, a service fee of AED 400 will be charged for using the Dubai Police App to report an accident. This fee can be paid using the app itself or at any ENOC petrol station.

The Dubai Police App is a convenient and efficient way to report minor traffic accidents in Dubai. It saves time and effort, and allows you to file an insurance claim quickly and easily.

Option 2: Dubai Police Call Centre

If you prefer to report an accident by phone, you can call the Dubai Police Call Centre at 901. The call centre operates 24/7 and can assist you in several languages, including Arabic and English. When you call, you will need to provide your name, mobile number, location of the accident, and any other relevant information.

The Dubai Police Call Centre can also help you with other accident-related inquiries, such as reporting incidents, minor traffic accidents, and fines. They can also provide information on driving licences, car registrations, insurance details, and number plates.

If you are involved in an accident, it is important to obtain the licence number and insurance details of the other party involved. You should also take photos of the accident scene and any damages to the vehicles. This information will be useful when you report the accident to the Dubai Police Call Centre.

Once you have reported the accident, the Dubai Police will send a traffic police officer to the scene of the accident. The officer will investigate the accident and determine the liable party. If necessary, the officer will issue a fine to the liable party.

To make the process easier, you can download the Dubai Police smartphone application. The app allows you to report accidents, track the status of your Dubai Police accident report, and pay fines. You will need to provide your Emirates ID and pay a service fee to use the app.

Overall, reporting an accident to the Dubai Police Call Centre is a straightforward process. By providing accurate and detailed information, you can help the Dubai Police investigate the accident and determine the liable party. Once the investigation is complete, you can submit the Dubai Police accident report to your insurance provider.

Option 3: Visit a Dubai Police Station

If you prefer to report the accident in person, you can visit any Dubai Police Station. It is advisable to do this as soon as possible after the accident, as it will help to ensure that the police report is accurate and complete.

When you visit the police station, you will need to provide the following information:

• Your driving licence
• Your car registration details
• Your insurance details
• The number plate of your car
• The location of the accident
• The date and time of the accident
• The model of the car involved in the accident
• The contact details of the other driver (if applicable)

The police will then provide you with a police report, which you will need to submit to your insurance company to make a claim. It is important to note that you will be fined if you fail to report the accident to the police within 24 hours.

If the accident was a minor traffic accident and both parties agree on the liable party, you can fill out a green form or pink form at an ENOC petrol station or any Dubai Police Station. The green form is for incidents where the driver responsible is present, while the pink form is for incidents where the driver responsible is not present.

If the accident was more serious or there is a dispute over who was at fault, you should contact the traffic police. In Abu Dhabi, you can contact the Ministry of Interior.

Some of the police stations in Dubai include Al Rasheed Street, Al Mizher, Arabian Ranches, and Al Barsha Police Station. It is advisable to check the opening hours of the police station before visiting.

Remember to remain calm and provide clear, accurate information when reporting the accident. This will help to ensure that the process is as smooth and efficient as possible.

Key steps to take after a car accident in the UAE

Contact Authorities Quickly: In case of a non-serious car collision, use the Dubai Police app for a quick, 3-minute report. For serious injuries, call 999 for an ambulance. Dial 901 for non-emergency accidents.

Secure the Police Report: Obtain the essential Police Report immediately after a collision. This document is crucial for legal and financial reasons, and repairs should not be carried out without it.

Inform Your Insurance Company: Contact your car insurance provider promptly, sharing the police report details. GIG Gulf policyholders can initiate a claim with preliminary information, and once the formal police report is received, the claim is re-validated.

Await Assistance: If your car is safe to drive, you can leave the scene for cosmetic damages. If it’s unsafe, your insurer will arrange a free towing service to the nearest certified garage. Roadside assistance is also available.

Frequently Asked Questions

How to report a traffic accident online?

To report a traffic accident online, you can visit the Dubai Police website and fill out the e-accident form. You will need to provide details such as the location of the accident, the vehicles involved, and any injuries sustained. Once you have submitted the form, you will receive a reference number that you can use to track the status of your report.

How to get a Dubai police accident report?

To get a Dubai police accident report, you can visit the Dubai Police website and request a copy of the report. You will need to provide details such as the date and location of the accident, as well as the names of the parties involved. You may also need to provide a copy of your Emirates ID or passport for identification purposes.

How to report a minor car accident?

If you are involved in a minor car accident, you can report it to the Dubai Police by calling 901 or visiting the nearest police station. You will need to provide details such as the location of the accident, the vehicles involved, and any injuries sustained. The police will then issue an accident report, which you can use for insurance purposes.

What is the procedure to report an incident in Dubai?

To report an incident in Dubai, you can call the Dubai Police emergency number 999 or the non-emergency number 901. You can also visit the nearest police station to file a report in person. When reporting an incident, you will need to provide details such as the location of the incident, the parties involved, and any injuries sustained.

How to report an unknown car accident?

If you witness an unknown car accident, you can report it to the Dubai Police by calling 901 or visiting the nearest police station. You will need to provide details such as the location of the accident, the vehicles involved, and any injuries sustained. The police will then investigate the accident and try to identify the parties involved.

What to do in case of a car accident in Dubai?

In case of a car accident in Dubai, you should first ensure that everyone involved is safe and call for medical assistance if necessary. You should then report the accident to the Dubai Police by calling 901 or visiting the nearest police station. You should also exchange contact and insurance information with the other parties involved in the accident.